General information of online shop
Sells online shop products:
Company located in Finland: Arctic Wind Jewelry
Company ID: 3241699-1
Email address: contact(at)arcticwindjewelry.com
Products are ordered through the online store. After ordering you always receive an email confirmation. In order to receive an order confirmation, you must provide an email address when ordering. When placing an order, the customer commits to the delivery conditions valid mentioned here.
Paying of products
Payment service provider
Paytrail Oyj (2122839-7) operates as a payment intermediary service producer and payment service provider works in cooperation with Finnish banks and credit institutions. Paytrail Oyj appears as the recipient of the payment on the bank statement or card invoice and forwards the payment to the merchant. Paytrail Oyj has a payment institution license. In cases of complaints, we ask that you first contact the supplier of the product.
Paytrail Oyj, company ID: 2122839-7
Payment methods used in online shop:
1. Online banking (Banks in Finland): Nordea, Osuuspankki, Danske Bank, Säästöpankki, Oma Säästöpankki, POP Pankki, Aktia, Handelsbanken, Ålandsbanken ja S-Pankki
2. Invoice and Installment payment: AfterPay
3. Cards: Visa, VisaElectron ja Mastercard
4. Mobile Payments: MobilePay
Shipping and handling costs
Delivery of products by letter to Finland from €4.00 and outside Finland from €6.00.
The products are sent within 1-3 business days of the order. We try to keep all products in stock, but we reserve the right to a longer delivery time, e.g. due to the availability of product parts at the retailer/importer/due to human error.
Exchange and return conditions
Error on product information
We reserve the right to deliver the product if the price of the product or other information contains incorrectly entered information.
Complaints must be made by e-mail (see e-mail above).
If the shipment is damaged, please report it immediately by e-mail with photos.
We reserve the right to change the terms of delivery. Before placing an order, the customer must familiarize himself/herself with the delivery conditions valid here.